Sibyl Customer Relationship Management (CRM)
On-demand Customer Relationship Management (CRM) systems can provide the foundation for companies to acquire and retain customers through profitable relationships. Sibyl CRM supplies all the customized tools and support necessary to enhance sales, marketing, and customer service activities. Unlike most systems, Sibyl CRM is not just a software program. Instead, our unique value to clients is the personal attention, ongoing service and all-inclusive support that we provide. For as long as you use Sibyl CRM, you will work with a team of consultants dedicated to understanding your business challenges and creating the optimal CRM solution that will meet them.
We make it easy by doing all the work:
- analyzing your business to determine CRM needs,
- developing a unique system to fit the company's existing processes,
- designing company-specific features for ease of use,
- adding unlimited enhancements and updates designed to fit the organization's needs,
- providing extensive and ongoing training for full system utilization,
- supplying technical support when needed, and
- measuring the system's efficiency for cost-effectiveness
The Modular Advantage
Our innovative CRM solution is modular, separated by individual services. Only those needed by your business are customized and deployed. We develop modules to handle any CRM function for your company, including document generation, briefs, sales process automation, order fulfillment, knowledge management, customer segmentation, benchmarking, collaboration, and much more. All these functions are built specifically to your processes, making it easy for users to adopt.
Unlimited Users
While most on-demand CRM systems charge per user, Sibyl CRM allows you to scale to as many users as necessary without additional cost.
Measurable Solutions
One of the most valuable assets of a profitable CRM system is its ability to provide measurable solutions to customer management challenges. The Sibyl Vision CRM system can extract comprehensive reports, providing accurate visibility of a company's performance. This data can produce insights into customer activities, increasing an organization's effectiveness.
Database Configuration
Sibyl Vision also customizes the data import-export functions. Importation with standard CRM systems can be difficult because every company's data fields are unique. By building the database to a company's specifications, Sibyl Vision makes it easy to handle data in the configuration users are most comfortable with.
Scalability
Organizations must remain flexible to meet constant market changes. This requires a dynamic CRM system, to keep pace with a company's growth. Scalability is built into all Sibyl Vision customized CRM systems. Using our unlimited system enhancements, we make sure the system grows with your company and adapts to any changes in the business environment.
Internet Opportunities
Further advantages of using Sibyl CRM include its ability to create online portals for customers, vendors, and strategic partners. It can also integrate with ecommerce engines for convenient online business. For sales people in the field, mobile integration is an option, making company data constantly available to them.
Security
Because of the extensive customization, each company's data is extremely secure. Every organization works from its own unique and customized database, thereby employing a solid layer of security. In addition to the security structures Sibyl Vision already utilizes, further security standards can be adopted based on your requirements.
Support
Along with our ongoing consulting services, we provide thorough training for the Sibyl CRM system as it is deployed. For day-to-day support, technical experts are available by phone to offer solutions. Because we build each system, we can answer questions and solve issues quickly. Sibyl Vision will continue to support the system as long as it is in use, adding enhancements and updates, and providing ongoing training. And all these benefits are included in one monthly consulting fee.
Schedule a CRM Consultation
To determine how Sibyl CRM can help your organization, Contact Us directly, and we will schedule a brief consultation about your business and your customer relationship challenges.